Signature programme

CRISIS
READINESS.

Build the first-hour decisions, escalation and communication structures before the pressure arrives.

THE WORST TIME TO DESIGN A CRISIS PROCESS IS DURING THE CRISIS.

How it works

01Map plausible issues and escalation triggers

02Name decision owners, audiences and source-of-truth rules

03Build holding-statement and response structures

04Rehearse hostile questions and spokesperson pressure

05Red-team the response from journalist, customer, employee and regulator perspectives

What you leave with

Issue and escalation map

First-hour communications playbook

Holding-statement structures

Hostile-question bank

Spokesperson briefing and rehearsal notes

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Start bounded

Prove the value before expanding the relationship.

We would rather earn the next piece of work than ask you to buy a large retained relationship on faith.